Privacy Policy

Last updated: May 4, 2026

This Privacy Policy describes how HarbourLinen ("we," "our," or "the site") collects, uses, and handles information from visitors to harborlinen.org. This policy applies to all pages and content on this domain. By using this site, you acknowledge the practices described here.

1. Information We Collect

1.1 Information You Provide Directly

When you submit the contact form on this site, you provide a phone number, name, and email address, along with the content of your message. This information is collected solely to respond to your enquiry and is not used for any other purpose.

1.2 Automatically Collected Information

Like most websites, our server logs record standard technical information when you visit: your IP address, the browser and operating system you are using, the pages you visit, the time and date of your visit, and the referring URL if you arrived from another site. This information is used only for site administration, security monitoring, and aggregate traffic analysis. It is not linked to personally identifiable information.

1.3 Cookies

HarbourLinen uses a single functional cookie to record your response to the cookie consent banner displayed on the homepage. This cookie stores only whether you accepted or declined cookie use — it contains no personal information and is not used for tracking, advertising, or profiling. It expires after 365 days.

We do not use third-party tracking cookies, advertising cookies, or analytics platforms that place cookies on your device. If you block cookies entirely in your browser, the cookie banner may reappear on visits to the homepage.

2. How We Use Information

Information submitted through the contact form is used to respond to the message sent. We do not add form submitters to mailing lists, share contact details with third parties, or use submitted information for marketing purposes.

Server log data is used to identify technical problems, monitor for unusual traffic patterns that may indicate security incidents, and understand aggregate patterns of content use on the site.

3. Information Sharing

HarbourLinen does not sell, rent, or share personal information with third parties for commercial purposes. We do not use third-party advertising networks. We do not operate social media tracking pixels on this site.

We may disclose information if required to do so by law, court order, or government authority, or if we believe disclosure is necessary to protect the security of the site or the rights of visitors.

4. Data Retention

Contact form submissions are retained for a maximum of ninety days after the initial response is sent, and then deleted. Server access logs are rotated on a thirty-day cycle. Cookie consent records expire after 365 days.

5. Your Rights Under Canadian Privacy Law

Canadian residents have rights under the Personal Information Protection and Electronic Documents Act (PIPEDA) and, where applicable, provincial privacy legislation. These include the right to request access to personal information held about you, to request correction of inaccurate information, and to withdraw consent for the collection of personal information where consent is the basis for collection.

To exercise any of these rights or to ask questions about how your information is handled, contact us at editorial@harborlinen.org or by post to 1200 Bay Street, Suite 400, Toronto, ON M5R 2A5, Canada.

6. External Links

This site links to external websites including government agencies, certification bodies, and industry organisations. These sites have their own privacy policies. HarbourLinen is not responsible for the privacy practices of linked external sites. We recommend reviewing the privacy policies of any external site you navigate to from this domain.

7. Security

We take reasonable technical precautions to protect the information held on this site's servers. No internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

8. Children

This site is not directed at children under the age of 13 and does not knowingly collect personal information from children. If you are a parent or guardian and believe your child has submitted personal information through this site, contact us at the address above and we will delete it.

9. Changes to This Policy

This Privacy Policy may be updated from time to time. Material changes will be reflected in the updated date at the top of this page. Continued use of the site after a policy update constitutes acceptance of the revised policy.

10. Contact

For privacy-related enquiries:
Email: editorial@harborlinen.org
Phone: +1 (416) 555-0194
Post: 1200 Bay Street, Suite 400, Toronto, ON M5R 2A5, Canada